A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving its key business objectives. KPIs are used to track the progress of an organization toward its goals and to evaluate the success of specific initiatives. There are a variety of KPIs that can be used, depending on the specific objectives of the organization. Some common examples include customer satisfaction, revenue growth, employee retention, and market share. KPIs are a critical tool for organizations as they help to focus attention on what matters most and provide a way to assess performance over time.
These resources provide comprehensive information on KPIs, including definitions, examples, and best practices for selecting and using KPIs effectively.